KMID : 0926620130180040145
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Korean Journal of Hospital Management 2013 Volume.18 No. 4 p.145 ~ p.165
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A study on the hospital employee¡¯s attitude towards CSR
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Kim Jin-Joo
Jin Ki-Nam Kim Sung-Ho
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Abstract
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The researches on corporate social responsibility(CSR) focused mostly on its effects on financial performance or consumer`s behavior. However relatively few studies have dealt with employee`s attitude towards CSR. The purpose of this study is to analyze determinants of hospital employee`s attitude towards CSR. The data were collected from 163 employees at a general hospital in Gyeonggi-do from June 18 to July 18 in 2012. For the statistical analysis of data, t-test, ANOVA, and hierarchical multiple regression analysis were implemented. The result of hierarchical multiple regression analysis shows that first, perceived management support and direct benefits were positively related to the attitude towards the acceptance of CSR while interruption of work was negatively related. Second, as interruption of work was controlled, the statistically significant relationship between clinical department and attitude towards the acceptance of CSR was disappeared. In order to accommodate CSR in hospitals, first, the enterprise-wide support is more effective rather than expecting the action of each employee. Second, hospitals should provide the education about CSR to let employees expect direct benefits such as improving of their moral sense. Third, the burden of work causing interruption needs to be managed to cause employees to accept CSR.
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KEYWORD
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Corporate social responsibility, attitude of employee, organizational readiness, burden of work
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